Supporting People with Autism and Other Developmental Disabilities Since 1975
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The mission of Jay Nolan Community Services, Inc. (JNCS) is to enable individuals with Autism Spectrum Disorder and other Developmental Disabilities to live fulfilling lives as members of the community by providing support services customized to their individual needs.

Every person living a quality life.

* Empowered
* Included
* Embraced

Our agency fulfilling its mission.

* Challenging Assumptions
* Creating Choices
* Changing Lives


Jay Nolan Community Services, Inc. a nonprofit 501(c)(3) organization, was established in 1975 by members of the Autism Society of Los Angeles and initially provided care for people with autism and other disabilities in group settings.

In 1992, JNCS changed its philosophy and the way it was delivering services. We closed our group homes and began providing individualized support to people to enable them to live in their own homes, have jobs, and participate in other valued community activities.

Today Jay Nolan Community Services is the leading provider of personalized support services in California, with most of its clients concentrated in Southern California, particularly Los Angeles, Santa Clara and surrounding counties. We are nationally recognized for offering high-quality individualized care and planning guided by the needs and wishes of the person receiving services and his or her circle of support.


* All people have abilities and gifts.

* All people need a sense of belonging to a community.

* All people contribute to a community.

* All people can live in their own homes with the right support.

* All people should be treated with dignity and respect and have a right to privacy.

* All people have the right to be heard and their ideas acknowledged.

Jay Nolan Community Services' philosophy grows out of the belief that - with the right kinds of support and assistance - individuals with disabilities can and should pursue their hopes and dreams and live their lives to the fullest potential as active members of their communities.

It is an ideal of inclusion rather than exclusion and segregation.

For hundreds of citizens with autism and other developmental disabilities and their families, JNCS is the solution to what can seem to be insurmountable problems.


After almost 20 years of change, I want to share what JNCS has accomplished. I do this for several reasons but primarily to remind you that the organization you either work for or count on tries very hard to do good each day.

  1. In 1992, JNCS administered 13 group homes. Today we have 97 people living in 96 different homes of their own.
  2. In 1992, JNCS administered 3 day behavior management programs. Today we are committed to helping all the individuals find real work in the community. When people are not working, we are helping people find valued social roles such as volunteering, attending school, mentoring, and being a part of their community. We are currently supporting 127 people.
  3. In 1992, JNCS had a very small Supported Employment program. Today, JNCS supports 75 people in Supported Employment, Ticket to Work, and Direct Placements throughout the Metro Los Angeles area.
  4. In 1992, JNCS had no one involved with micro-enterprise development. Today, JNCS has three(3) people who have created their own businesses.
  5. In 1992, JNCS administered congregate family support services; today we provide individualized and personalized services to more than 250 people living in their family homes.
  6. In 1992, JNCS administered a segregated camp program. Today, JNCS administers an integrated camp program that includes kids with and without disabilities.
  7. In 1992, JNCS did not provide an alternative family program. Today, JNCS supports children in an alternative family so that all children can grow up in a loving home of their own.
  8. In 1992, JNCS was on the verge of bankruptcy. Today, JNCS has a positive fund balance of over $2.4 million.
  9. In 1992, JNCS had a worker’s compensation rate of over 200. Today, our rate is 74.
  10. In 1992, JNCS spent over $160,000 on repairs of our 13 group homes from damage done by the people who lived there. Today, JNCS spent less than $2,000 to help provide repairs to people’s homes. People damage their homes less when they are being respected, listened to, and treated with dignity.
  11. In 1992, people used psychotropic medication at a rate of almost 70% higher than today.
  12. In 1992, people generated more Special Incident Reports(SIR) due to behavioral issues than in 2010-2011. There was approximately a 60% reduction in SIR reports.
  13. Over the past several years, our auditors have expressed no material concerns in our Audit Reports.
  14. JNCS has had people from Australia, New Zealand, Korea, England and Canada come and visit our offices.
  15. Our staff training program has been improved to the point of being one of the best in California.
  16. Our staff turn-over rate has been reduced to 26% which is almost half the state-wide average.
  17. JNCS has been involved in state-wide legislative activities advocating for personalized and individualized approaches to support and services.
  18. JNCS has been involved in state-wide, nation-wide and international conferences presenting the lessons we have learned from our journey to serve and support people with significant support challenges.
  19. JNCS has received regular three(3) year accreditations from CARF for our Supported Employment Program.
  20. JNCS has received three(3) year accreditations from American Camping Association(ACA) with nine(9) years in a row of special recognition by the ACA for innovative programs.
  21. JNCS continues to use a Circle of Support concept which puts the focus on one(1) person at a time to help accomplish a “good life”.
  22. JNCS is the only organization in California and one of a handful of organizations in the United States that has completely eliminated the use of site based services for people with autism and other developmental disabilities.
  23. JNCS has developed a very strong administrative and programmatic management team. This is evidenced by the outcomes noted above.

While JNCS has its share of challenges, we have demonstrated the ability to provide good services to people with a variety of support needs. We have demonstrated that doing good and being a good business are not mutually exclusive. Let’s not forget what we have achieved as we work through our current challenges.

I want to thank you for your time and consideration in this matter.

Jeffrey Strully
Executive Director