Jay Nolan Community Services

Training Department

Learning never exhausts the mind
Jay Nolan Community Services

JNCS Training

Training Information & Support Line: (818) 361-6400 x155 or x147

Our organizational training department at Jay Nolan Community Services has a threefold mission. First, to provide training to new employees so that they are equipped with the information and skills they need to be successful on the job. Second, to provide ongoing training and skill set that aid in the professional development and retention of incumbent staff. And third, to develop and create events and opportunities for community outreach through our educational programs and advocacy involvement.

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Upcoming Training Events

november, 2019

Useful Resources
Further Information
How do I register for a training event?

Please use the following steps to register for a JNCS employee training event:

  • First, you must confirm your attendance with your Supervisor (call, email, or text)
  • Second, call or email the Training Department to reserve your seat

If you’d prefer to call us, please dial (818) 361-6400 and use extension 147 or 155. Optionally, you may email the Training Department through our Contact Form.

I'm a new employee, who should I call?

If you are a new employee, please dial our main line and use extension 100. Advanced registration required for all events.

Do I have to register for a training event?

Yes, all events require advanced registration. New hires should dial our main line and use extension 100. Incumbents please contact Camille on extension 155. If you are a member of the public and would like to attend a training event, please Contact Us.

Where can I download the 2019 Training & Events Calendar PDF?
What is MANDT Training? Is it required?

The Mandt System is the core learning curriculum at JNCS. We require all employees to certify in Mandt every year.

Mandt teaches staff the strategies for building healthy relationships with the individuals they support in order to recognize potentially negative situations and use prevention and de-escalation techniques to avoid/prevent challenging behaviors. By calming your own emotional responses and managing your behavior you can interact with other people positively. Training focuses on providing non-physical strategies and tools to help cultivate healthy communication skills and steps for helping people de-escalate. Healthy workplace relationships are necessary components to create trust between supported individuals and staff.

What Trainings are required for JNCS Employees? How often do I need to recertify?
  • Mandt 1 & 2: Required every (1) year.*
    • *One day only if you re-certify within 12 months
  • SIR Mandated Reporter: Required every two (2) years.
  • CPR and First Aid: Required every two (2) years.
  • Foundations: Required every three (3) years.
I am a JNCS staff. How do I check which of my Trainings are expired?

Please contact your supervisor for a list of any expired trainings.

Where can I get more information or support?

For more information regarding our Employee Trainings or Community Trainings, Please call (818) 361-6400 and use either extension 155 or 147. You may also send a message using our global contact form here.

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Get to Know US

Jay Nolan Community Services has been empowering individuals with autism since 1975. Learn more about who we are, meet our staff and browse the services we have to offer.

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Become a Volunteer

Whether it is joining a committee, helping to plan a fundraiser, doing some office work, or helping to paint a house, our volunteers provide an important service.

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Help Support JNCS

Donations to JNCS help make sure individuals with autism and other developmental disabilities get the customized support they need to live a quality life in our California communities.

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Services Offered by JNCS
Training Department

Our organizational training department at Jay Nolan Community Services has a threefold mission. First, to provide training to new employees so that they are equipped with the information and skills they need to be successful on the job. Second, to provide ongoing training and skill set that aid in the professional development and retention of incumbent staff. And third, to develop and create events and opportunities for community outreach through our educational programs and advocacy involvement.

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Self-Determination

The Self-Determination Program is a program maintained by the Department of Developmental Services which allows individuals (or their parents or legal representatives) the freedom to choose the support services and the provider that meet the needs of their personal-centered plan. All participants are responsible for staying within their annual budget.

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Employment Services

Jay Nolan Community Services (JNCS) is dedicated to supporting everyone’s goals of gainful and meaningful employment. The menu of Employment Services is designed to meet people where they are in their journeys.

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Uniquely Abled Academy

Starting in 2018, Jay Nolan Community Services has collaborated with the innovative Uniquely Abled Project (UAP), which shifts the paradigm of thinking from “disabled” to “uniquely abled.” JNCS and College of the Canyons (COC) work together to identify and train individuals to participate in the CNC training program through the Economic Development Division at COC through the Uniquely Abled Academy (UAA).

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Family Support Services

We know that healthy family relationships are the foundation to realizing a great life! That is why at Jay Nolan Community Services (JNCS), we believe in keeping children with autism and other developmental disabilities with their own family whenever possible.

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Independent Living

The Independent Living Services (ILS) program at Jay Nolan Community Services (JNCS) is designed to actively teach adults that are currently living in or will be moving out into their own homes, or need to become more independent while living in the family home. Direct instruction may include daily living activities such as maintaining a house and going to medical appointments.

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Supported Living (SLS)

People with autism spectrum disorder and other developmental disabilities have the right to access assistance and supports to live a valued life in the community.

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San Jose Services

Jay Nolan Community Services (JNCS) offers Supported Living Services (SLS) to people living in Santa Clara County through our San Jose office.

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