Jay Nolan Community Services Training

Our organizational training department at Jay Nolan Community Services has a threefold mission. First, to provide training to new employees so that they are equipped with the information and skills they need to be successful on the job. Second, to provide ongoing training and skill set that aid in the professional development and retention of incumbent staff. And third, to develop and create events and opportunities for community outreach through our educational programs and advocacy involvement.

Review Jay Nolan Community Services Training Calendar

2017 Training Calendar

For more information regarding our Employee Trainings or Community Trainings, please call (818) 361-6400 x155 or x147.

Upcoming Events

Training Videos


ALL JNCS STAFF are invited to participate monthly in group video training.

JNCS Staff is encouraged to bring supported individuals, as long as the individual can benefit from topic or training, and is socially comfortable in a training room environment. Please confirm with your supervisor before registering the person you support. All JNCS stakeholders are welcome!

January 30th, 2017

11:00 to 12:00 PM at the JNCS Training Room

Five Things You Can Do

This training will cover a list of things you can think about and do when you are supporting a person whose behavior is troubling you.

February 28th, 2017

11:00 to 12:00 PM at the JNCS Training Room

Finding and Building Community

This training module will help you to understand the many ways to find out who are the people, where are the places, and what happens in your community.

March 24th, 2017

11:00 to 12:00 PM at the JNCS Training Room

About Abuse

Abuse is everybody's business. That includes you. To help make sure you and others stay safe, you must be able to recognize abuse and respond to abuse by reporting your concerns. This training module will help you to recognize abuse.

MANDT Training


The Mandt System is the core learning curriculum at JNCS.
We require all employees to certify in Mandt every year.

Mandt teaches staff the strategies for building healthy relationships with the individuals they support in order to recognize potentially negative situations and use prevention and de-escalation techniques to avoid/prevent challenging behaviors. By calming your own emotional responses and managing your behavior you can interact with other people positively. Training focuses on providing non-physical strategies and tools to help cultivate healthy communication skills and steps for helping people de-escalate. Healthy workplace relationships are necessary components to create trust between supported individuals and staff.

See 2016 Training Calendar for Mandt Training dates

Mandt Training Calendar

See the 2016 Training Calendar for Mandt Training dates