Jay Nolan Community Services Training

Our organizational training department at Jay Nolan Community Services has a threefold mission. First, to provide training to new employees so that they are equipped with the information and skills they need to be successful on the job. Second, to provide ongoing training and skill set that aid in the professional development and retention of incumbent staff. And third, to develop and create events and opportunities for community outreach through our educational programs and advocacy involvement.

Jay Nolan Community Services 2018 Training Calendar

2018 Training Calendar

For more information regarding our Employee Trainings or Community Trainings, please call (818) 361-6400 x155 or x147.

Training Videos

– Parents/Siblings/Self-Advocates –
All welcomed and invited to JNCS Video Trainings


March 30, 11am-12pm (1-hour) Video Viewing and Discussion:
“Understanding and Promoting Rights” and other Video Showings

Check each month for the featured Video Training specially designed for the JNCS community of individuals we support and their family and staff.  Open Future Learning Videos average from 5 minutes to 30 minutes.

For more information and a calendar of topics and dates please contact JNCS Training Department (818) 361-6400 Ext#155 or 147.

JNCS Staff is encouraged to bring supported individuals, as long as the individual can benefit from topic or training, and is socially comfortable in a training room environment. Please confirm with your supervisor before registering the person you support. All JNCS stakeholders are welcome!

MANDT Training

Spanish Core Training Events

Mandt 1 & 2
Mon. & Tues. March 26-27 (9am-5pm)

CPR and First Aid
Wed., March 28 (9am-5pm)


The Mandt System is the core learning curriculum at JNCS.
We require all employees to certify in Mandt every year.

Mandt teaches staff the strategies for building healthy relationships with the individuals they support in order to recognize potentially negative situations and use prevention and de-escalation techniques to avoid/prevent challenging behaviors. By calming your own emotional responses and managing your behavior you can interact with other people positively. Training focuses on providing non-physical strategies and tools to help cultivate healthy communication skills and steps for helping people de-escalate. Healthy workplace relationships are necessary components to create trust between supported individuals and staff.

Training Calendar 2018

See upcoming Training Dates