Training Department

Within 7 Days (14+ days if special needs or accommodations are required.)

• New Hire Orientation (NHO) - Upon new hire or rehire.
• Mandt 1&2 - Required every year.
• First Aid & CPR - Required every 2 years.
• In-Person Mandt and CPR Physical Skills class is required if Mandt and/or CPR is taken online. Please complete the skills classes within 6 weeks of the original course.

Within 30 Days - Self-Study Courses

• Sexual Harassment & Discrimination Prevention Training - Every 2 years.
• SIR & Mandated Reporter - Every 2 years.
• Universal Health Precautions - Annual.
• Assisting with Self-Administration of Medications - Annual.
• Workplace Violence Prevention - Annual.
• How to Use PerformYard for Performance Evaluations - Once.
• Natural Supports Protocol Training - Once.
• MRE Training - Once.
• DSPs + eRSP: Phase 1 Training - Once.

Any additional mandated trainings must be completed as assigned.

Within 90 Days

• JNCS Foundations 1&2 - Required every 3 years.

• Training may include instructor-led courses and self-study courses.
• You need to register for instructor-led courses.
• Self-study courses may be automatically assigned.

Register for instructor-led courses in the Relias training platform.

More information on instructor-led courses:

• We offer online and in-person instructor-led training in English, Korean, Spanish and ASL interpretation.

• You can log in to the Relias training platform.
• You can always reach out to us directly at training@jaynolan.org with your questions.

• Communicate with your supervisor about the mandatory training(s) to be completed and secure coverage if necessary.
• Register for your training.
• Request that your supervisor complete and submit an ASL “Interpreting Request Form” to deafplus@jaynolan.org.
• Korean and Spanish “Interpreting Request Forms” must be forwarded to the Training Department at training@jaynolan.org.
• You may also call Gaby at 1-818-361-6400 ext. 160.
• Note: Supervisors must submit completed requests to either Deaf Services or the Training Department at least 2 weeks in advance for accommodation requests.

Log in to the Relias training platform to review your assigned learning, completed courses, and certification information. If you need additional assistance, contact us at training@jaynolan.org.

The Mandt System is the core learning curriculum at JNCS. We require all employees to certify in Mandt every year. This training focuses on managing your own behaviors, de-escalation techniques, and building healthy relationships.

Yes. Mandt 1&2 is a two-day training that needs to be taken back-to-back. You will be asked to reschedule and take it at a later date if you arrive over 30 minutes late, have to leave early, or miss your second day of class.

No. We do not accept Mandt 1&2 certificates from outside training organizations because we have a unique perspective on how we apply Mandt “Physical Skills,” if at all. All staff coming into Jay Nolan must certify for Mandt 1&2 with the Jay Nolan Community Services Training Department.

• We will only accept certificates from an in-person CPR and First Aid class. In-person means you were monitored by a First Aid and CPR instructor performing all physical skills required for certification.
• We only accept outside CPR certificates utilizing the American Heart Association or American Red Cross guidelines.
• All questions regarding CPR certificates, including for new hires, should be directed to Gaby Moretta at gmoretta@jaynolan.org and cc: training@jaynolan.org.

• If you complete an online Mandt and/or First Aid/CPR training, you must enroll within 6 weeks for the physical skills portion.
• Mandt and First Aid/CPR core training events require instructor-observed physical skills demonstrations in a classroom setting.
• All staff taking online versions of these classes must complete the in-person skills demonstrations to finalize their current certification.
• Please register for a timeslot of your choice through the training platform.

Available classes may depend on your current certification status and the timing of your renewal window. If you do not see the class you need, contact the Training Department at training@jaynolan.org for assistance.

Your class is not completed until the trainer has finalized the class roster.

• The Training Department has 7 working days to complete the class roster.
• Please wait to ask about class completion until 7 days, not including weekends, after completing the class.
• If we see that there is required activity from a student to close the class, we will contact you and your supervisor.

• If you successfully uploaded a certificate but your class is still less than 100%, you may need to review your approved certificate or uploaded material to complete the course.
• Open the course and review the necessary upload section to confirm that the document has been submitted and accepted.
• Classes at 100% move from Assigned Learning to History.

• Yes. If the upload area is blank and you see a Submit button, you still need to upload your certificate or document.
• Please make sure the file name has no special characters, including parentheses.
• Once the file name has been updated, submit the document and wait for approval.
• After your certificate has been approved, log in, open the course, and review the upload section to confirm completion.
• Classes at 100% move from Assigned Learning to History.
• Certificates are emailed directly to your personal email by the certifying organization. Please check your spam folder.