Training Department

All training (in-classroom and online) must be completed using Paycom Learning.  Register for live classes and certifications in your Paycom Portal; https://www.paycomonline.net/v4/ee/web.php/app/login

• Visit our tutorial page: (https://jaynolan.org/services/paycom-learning-english/ )
• Login to Paycom Learning and take the Self Study class: JNCS Paycom Learning Training. (Note: This is a one-hour training that you are eligible to be paid for. Please discuss with your supervisor prior to taking it.)
• Reach out to us directly at training@jaynolan.org with your questions!

• Inform your supervisor of the class you want to attend and secure coverage if necessary.
• Then, register for your class in Paycom Learning.
• Request the interpreter with the Training Department at least 2 WEEKS BEFORE your class date.
• Contact us at Training@jaynolan.org or you may absolutely call Camille at 1-818-361-6400 ext. 157

Everyone entering the training facility must first sign in with their contact information. Please arrive 15-20 minutes before class starts. Masks are now optional. All attending in-person training must listen to the instructions given by their instructor. This includes any procedures regarding health and safety that go beyond those listed above.

The Mandt System is the core learning curriculum at JNCS. We require all employees to certify in Mandt every year. This training focuses on managing your own behaviors, de-escalation techniques, and building healthy relationships.

• We will only accept certificates if completed within 3 months of hire or recertification from an In-person CPR and First Aid class. In-person means you were monitored by a CPR instructor doing physical compressions and breaths.
• We only accept Outside CPR Certificates utilizing the American Heart Association or American Red Cross guidelines.
• All questions regarding CPR Certificates including for New Hires should be directed to Camille Watkins at cwatkins@jaynolan.org cc: Training@jaynolan.org

Mandt and CPR/First Aid core training events require instructor observed, physical skills demonstrations in a classroom setting. All staff taking online versions of these classes must complete the in-person skills demonstrations to finalize their current certification. Both will be completed on the same day. 

Please register for a timeslot of your choice on Paycom Learning by logging in to your Paycom portal. 

No. We do not accept Mandt 1&2 certificates from outside training organizations because we have a unique perspective on how we apply Mandt “Physical Skills” if at all. All staff coming into Jay Nolan must certify for Mandt 1&2 with the Jay Nolan Community Services Training Department.

Yes. Mandt 1&2 is a two-day training that needs to be taken back to back. If you arrive over 30 minutes late, have to leave early, or for some reason miss your second day of class, then you will be asked to reschedule and take both days in a row at a later date.

The class is not completed until the trainer has finalized the class roster. The Training Department has 7 working days to complete the class roster. Please wait to ask about class completion until 7 days, not including weekends, after completing the class. If we see that there is some required activity from a student required before we can close the class, we will contact them and their supervisor.

• If you successfully uploaded a certificate BUT, your class is STILL IN YOUR ASSIGNED LEARNING at less than 100%, you need to review your approved certificate to convert it to 100% and for Paycom to autocomplete the class.
  • Login to Paycom, Open the course and click the necessary Upload section to “view” your uploaded material. Doing this will close out your course at 100%
  • Classes at 100% move from Assigned Learning to History.
• If when you check for the Certificate or document Upload – if it is blank and you see a Submit button, you still need to upload your certificate or document.
  • Please make sure to change the name of the certificate so that it has no special characters (**&%#) including parenthesis ().
  • Once you change the name you can Submit it. Please then wait for the approval.
  • After your certificate has been approved (you will receive an email) you must then log in to Paycom, open the course, and click the upload section to “view” your document. Doing this will close out your course at 100%!
  • Classes at 100% move from Assigned Learning to History.