Jay Nolan Community Services
Training Department
Learning never exhausts the mind
JNCS Training
Training Information & Support Line: (818) 361-6400 x155 or x147
Our organizational training department at Jay Nolan Community Services has a threefold mission. First, to provide training to new employees so that they are equipped with the information and skills they need to be successful on the job. Second, to provide ongoing training and skill set that aid in the professional development and retention of incumbent staff. And third, to develop and create events and opportunities for community outreach through our educational programs and advocacy involvement.

Training Events FAQ
Please use the following steps to register for a JNCS employee training event:
- First, you must confirm your attendance with your Supervisor (call, email, or text)
- Second, RSVP online by clicking on the event of your choice from the list above and filling in the ‘RSVP To Event’ section with your details
If you’d prefer to call us, please dial (818) 361-6400 to schedule a training with our receptionist.
Yes, all events require advanced registration. If you are a member of the public and would like to attend a training event, please Contact Us.
The Mandt System is the core learning curriculum at JNCS. We require all employees to certify in Mandt every year.
Mandt teaches staff the strategies for building healthy relationships with the individuals they support in order to recognize potentially negative situations and use prevention and de-escalation techniques to avoid/prevent challenging behaviors. By calming your own emotional responses and managing your behavior you can interact with other people positively. Training focuses on providing non-physical strategies and tools to help cultivate healthy communication skills and steps for helping people de-escalate. Healthy workplace relationships are necessary components to create trust between supported individuals and staff.
- Mandt 1 & 2: Required every (1) year.*
- *One day only if you recertify within 12 months
- SIR Mandated Reporter: Required every two (2) years.
- CPR and First Aid: Required every two (2) years.
- Foundations: Required every three (3) years.
- Sexual Harassment Prevention: Required every two (2) years.
Please contact your supervisor for a list of any expired trainings.
For more information regarding our Employee Trainings or Community Trainings, Please call (818) 361-6400 and use either extension 155 or 147. You may also send a message using our global contact form here.
Get to Know US
Jay Nolan Community Services has been empowering individuals with autism since 1975. Learn more about who we are, meet our staff and browse the services we have to offer.
Become a Volunteer
Whether it is joining a committee, helping to plan a fundraiser, doing some office work, or helping to paint a house, our volunteers provide an important service.
Services Offered by JNCS
Our organizational training department at Jay Nolan Community Services has a threefold mission. First, to provide training to new employees so that they are equipped with the information and skills they need to be successful on the job. Second, to provide ongoing training and skill set that aid in the professional development and retention of incumbent staff. And third, to develop and create events and opportunities for community outreach through our educational programs and advocacy involvement.
The Self-Determination Program is a program maintained by the Department of Developmental Services which allows individuals (or their parents or legal representatives) the freedom to choose the support services and the provider that meet the needs of their personal-centered plan. All participants are responsible for staying within their annual budget.
Jay Nolan Community Services (JNCS) is dedicated to supporting everyone’s goals of gainful and meaningful employment. The menu of Employment Services is designed to meet people where they are in their journeys.
Starting in 2018, Jay Nolan Community Services has collaborated with the innovative Uniquely Abled Project (UAP), which shifts the paradigm of thinking from “disabled” to “uniquely abled.” JNCS and College of the Canyons (COC) work together to identify and train individuals to participate in the CNC training program through the Economic Development Division at COC through the Uniquely Abled Academy (UAA).
We know that healthy family relationships are the foundation to realizing a great life! That is why at Jay Nolan Community Services (JNCS), we believe in keeping children with autism and other developmental disabilities with their own family whenever possible.
The Independent Living Services (ILS) program at Jay Nolan Community Services (JNCS) is designed to actively teach adults that are currently living in or will be moving out into their own homes, or need to become more independent while living in the family home. Direct instruction may include daily living activities such as maintaining a house and going to medical appointments.
People with autism spectrum disorder and other developmental disabilities have the right to access assistance and supports to live a valued life in the community.
Jay Nolan Community Services (JNCS) offers Supported Living Services (SLS) to people living in Santa Clara County through our San Jose office.