Training Department

Within 7 Days (14+ Days, if special needs or accommodations are required.)

• New Hire Orientation (NHO) – Upon new hire or rehire.
• Mandt 1&2 – Required Every Year.
• First Aid & CPR – Required Every 2 Years.
• In-Person Mandt and CPR Physical Skills class is required if Mandt &/or CPR is taken online.
  Please complete the skills classes within 6 weeks of the original course.

Within 30 Days – Self-Study Courses

• Sexual Harassment & Discrimination Prevention Training – Every 2 Years.
• SIR & Mandated Reporter – Every 2 Years.
• Universal Health Precautions – Annual.
• Assisting with Self-Administration of Medications – Annual.
• Workplace Violence Prevention – Annual.
• How to Use PerformYard for Performance Evaluations – Once.
• Natural Supports Protocol Training – Once.
• MRE Training – Once.
• DSPs + eRSP: Phase 1 Training – Once.

*** Any additional mandated trainings must be completed as assigned. ***

Within 90 Days

• JNCS Foundations 1&2 – Required Every 3 Years.

• All training is completed in Paycom Learning. There are 2 types of training:
  instructor-led and self-study courses.
• You need to register for instructor-led courses.
• Self-study courses are automatically assigned.

Register for instructor-led courses in your Paycom Portal

More information on instructor-led courses.

• We offer online and in-person instructor-led training in English, Korean, Spanish
  and ASL interpretation.

• You can go to the website here.
• You can always reach out to us directly at training@jaynolan.org with your questions!

• Communicate with your supervisor of the mandatory training(s) to be completed and secure coverage if necessary.
• Then, register for your training in Paycom Learning.
• Request your supervisor to complete and submit an ASL “Interpreting Request Form” to deafplus@jaynolan.org.
• Korean and Spanish “Interpreting Request Forms” must be forwarded to the Training Department at training@jaynolan.org or you may absolutely call Gaby at: 1-818-361-6400 ext. 160

• NOTE: Supervisor must submit completed request to either Deaf Services or the Training Department 2 weeks minimum in advance for request accommodation.

Log in to your Paycom portal. You can view the history of your Training classes and the date of certification in Paycom Learning. Then go to History to view your completed courses and their completion dates. If you need additional assistance contact us at training@jaynolan.org.

The Mandt System is the core learning curriculum at JNCS. We require all employees to certify in Mandt every year. This training focuses on managing your own behaviors, de-escalation techniques, and building healthy relationships.

Yes. Mandt 1&2 is a two-day training that needs to be taken back-to-back. You will be asked to reschedule and take it at a later date, if you arrive over 30 minutes late, have to leave early, or for some reason miss your second day of class.

No. We do not accept Mandt 1&2 certificates from outside training organizations because we have a unique perspective on how we apply Mandt “Physical Skills” if at all. All staff coming into Jay Nolan must certify for Mandt 1&2 with the Jay Nolan Community Services Training Department.

• We will only accept certificates from an In-person CPR and First Aid class. In-person means you were monitored by a First Aid and CPR instructor performing all physical skills required for certification.
• We only accept Outside CPR Certificates utilizing the American Heart Association or American Red Cross guidelines.
• All questions regarding CPR Certificates including for New Hires should be directed to Gaby Moretta at: gmoretta@jaynolan.org | cc: training@jaynolan.org

• If you complete an Online Mandt and/or First Aid/CPR training, you must enroll within 6 weeks to the physical skills portion of either.
• Mandt and First Aid/CPR core training events require instructor observed, physical skills demonstrations in a classroom setting. All staff taking online versions of these classes must complete the in-person skills demonstrations to finalize their current certification.
• Please register for a timeslot of your choice on Paycom Learning by logging in to your Paycom portal.

• Paycom Learning hides available classes if you have taken the course in Paycom and are current in your training. You will have access to see available classes only when your current class expires. You will not be penalized for this Paycom issue.
• For example: If your Mandt class expires on April 1, 2024. You will not see the available classes for Mandt scheduled before April 2, 2024. When you have access after your class has officially expired, you have a 30-day grace period to register for your next class.

For additional information and/or assistance, please contact us at: training@jaynolan.org

Your class is not completed until the trainer has finalized the class roster.

• The Training Department has 7 working days to complete the class roster.
• Please wait to ask about class completion until 7 days, not including weekends, after completing the class.
• If we see that there is some required activity from a student to close the class, we will contact you and your supervisor.

• If you successfully uploaded a certificate BUT, your class is STILL IN YOUR ASSIGNED LEARNING at less than 100%, you need to review your approved certificate to convert it to 100% and for Paycom to autocomplete the class.
• Login to Paycom, Open the course and click the necessary Upload section to “view” your uploaded material. Doing this will close out your course at 100%.
• Classes at 100% move from Assigned Learning to History.

• Please make sure to change the name of the certificate so that it has no special characters (**&%#) including parenthesis ().
• Once you change the name you can Submit it. Please then wait for the approval.
• After your certificate has been approved (you will receive an email) you must then log in to Paycom, open the course, and click the upload section to “view” your document. Doing this will close out your course at 100%!
• Classes at 100% move from Assigned Learning to History.

All certificates will be directly emailed to your personal email by the certifying organization. Please check your spam folder.