Jay Nolan Community Services Training
Our organizational training department at Jay Nolan Community Services has a threefold mission. First, to provide training to new employees so that they are equipped with the information and skills they need to be successful on the job. Second, to provide ongoing training and skill set that aid in the professional development and retention of incumbent staff. And third, to develop and create events and opportunities for community outreach through our educational programs and advocacy involvement.
For more information regarding our Employee Trainings or Community Trainings –
Please call (818) 361-6400 x155 or x147
Spanish Core Training Events
The Mandt System is the core learning curriculum at JNCS. We require all employees to certify in Mandt every year.
Mandt teaches staff the strategies for building healthy relationships with the individuals they support in order to recognize potentially negative situations and use prevention and de-escalation techniques to avoid/prevent challenging behaviors. By calming your own emotional responses and managing your behavior you can interact with other people positively. Training focuses on providing non-physical strategies and tools to help cultivate healthy communication skills and steps for helping people de-escalate. Healthy workplace relationships are necessary components to create trust between supported individuals and staff.